Privacy Policy

Wailyspace is a service operated by Waily.

At Waily, we believe that your data belongs to you. This Privacy Policy explains how Waily ("Waily," "Wailyspace," "we," "us," or "our") collects, uses, stores, protects, and discloses information when you use the Wailyspace website, applications, APIs, and related services (collectively, the "Service").

By using Wailyspace, you acknowledge the practices described in this Privacy Policy.

1. Our Privacy Commitment

Our approach to privacy is simple:

We do not sell your personal information.

We do not rent your personal information.

We do not sell, license, or provide your private workspace content to advertisers.

We do not use your tasks, nodes, projects, notes, workflows, files, or other private content for targeted advertising.

We do not share your information with third parties for their own independent advertising or marketing purposes.

Your private Wailyspace content stays private unless you choose to share it.

There are limited situations where another company may technically process information on our behalf, such as Stripe processing a payment or an infrastructure provider storing encrypted application data. These providers may only process information as necessary to provide services to Waily and are not permitted by us to independently sell or use your Wailyspace data for advertising.

We may also disclose information where required by binding applicable law or where necessary to protect Wailyspace, our users, or the security of the Service.

2. Information We Collect

The information we collect depends on how you use Wailyspace.

Account Information

When you create or use an account, we may collect:

• your name or display name;
• email address;
• username;
• profile picture;
• account preferences;
• authentication information;
• account creation information;
• subscription information;
• workspace memberships; and
• account settings.

Passwords are stored as one-way hashes, never in readable form.

If you sign in with Google, Discord or X, we receive the information you authorize that provider to give us, usually your name, e-mail address and profile picture. The provider's access tokens are stored encrypted.

3. Your Tasks, Nodes, Projects, and Workspace Content

Wailyspace is a visual productivity and task-management platform that allows users to create and connect tasks or nodes into workflows, graphs, projects, and other structures.

Information you create may include:

• tasks;
• nodes;
• connections between nodes;
• workflow structures;
• graph layouts;
• project names;
• notes;
• descriptions;
• deadlines;
• reminders;
• labels;
• custom fields;
• comments;
• attachments;
• files;
• images;
• workspace settings;
• task assignments;
• project history;
• collaboration activity; and
• other information you choose to add.

We refer to this information as User Content.

Your Content Belongs to You

You retain ownership of your User Content.

Waily does not become the owner of your projects, tasks, nodes, files, ideas, workflows, or other content simply because you use Wailyspace to store or organize them.

We process User Content only as reasonably necessary to:

• store it;
• display it to you;
• synchronize it between devices;
• maintain connections between nodes;
• save project state;
• provide collaboration features;
• create backups;
• restore information;
• secure the Service;
• provide features you request; and
• operate Wailyspace.

4. Information Collected Automatically

When you access Wailyspace, certain technical information may be collected automatically, such as:

• IP address;
• browser type;
• operating system;
• device type;
• application version;
• device or session identifiers;
• login time;
• security logs;
• error reports;
• crash information;
• pages or features accessed;
• approximate location based on IP address;
• referral information; and
• technical performance information.

We may use this information to:

• operate Wailyspace;
• maintain security;
• prevent fraud;
• identify bugs;
• diagnose outages;
• improve performance; and
• prevent abuse.

We do not use this information to create advertising profiles about you.

5. Cookies and Similar Technologies

Wailyspace may use cookies, local storage, session storage, or similar technologies that are necessary to operate the Service.

These technologies may be used to:

• keep you signed in;
• authenticate your account;
• maintain secure sessions;
• remember preferences;
• save application state;
• prevent fraud;
• protect against attacks; and
• maintain Service functionality.

If we introduce non-essential analytics, advertising technologies, or other uses that require additional consent under applicable law, we will provide appropriate notice and controls.

6. Payments and Stripe

Payments for Wailyspace may be processed by Stripe.

When you purchase a Wailyspace subscription or another paid service, Stripe may process information including:

• payment-card details;
• billing name;
• billing address;
• payment method;
• transaction information;
• fraud-prevention information; and
• other information necessary to complete a payment.

Where your payment details are entered directly through Stripe, Waily does not receive or store your complete card number or card security code.

Waily may receive limited payment information from Stripe, such as:

• whether a payment succeeded or failed;
• transaction identifiers;
• subscription status;
• billing period;
• payment-method type;
• card brand;
• limited payment-method details such as the last few digits;
• billing country;
• refund status; and
• invoice information.

Stripe processes payment information under its own privacy and security obligations.

Providing necessary payment information to Stripe solely for processing your Wailyspace transaction is not a sale of your information.

7. How We Use Information

We may use information to:

• create your account;
• authenticate you;
• provide Wailyspace;
• save your projects;
• synchronize content;
• render nodes and connections;
• provide collaboration functionality;
• process payments;
• manage subscriptions;
• provide customer support;
• send important service communications;
• investigate bugs;
• maintain system performance;
• prevent unauthorized access;
• detect fraud and abuse;
• secure Wailyspace;
• enforce our Terms of Service;
• comply with applicable legal obligations; and
• develop and improve Wailyspace functionality.

We will not use your private workspace content for unrelated advertising purposes.

8. We Do Not Sell Your Information

Waily does not operate as a data broker.

We do not sell personal information to advertisers, marketing companies, data brokers, or other organizations.

We do not share personal information for cross-context behavioral advertising.

We do not allow advertisers to access private Wailyspace projects or workspaces.

We do not monetize your private tasks, nodes, projects, notes, or files by selling access to their contents.

9. Limited Service Providers

Running an online application requires certain infrastructure.

We may use carefully selected providers for functions such as:

• payment processing;
• cloud hosting;
• database hosting;
• file storage;
• content delivery;
• email delivery;
• authentication;
• security;
• fraud prevention;
• backups;
• monitoring; and
• error reporting.

These companies may technically process limited information while providing their service to Waily.

They are not authorized by Waily to independently sell your information or use private Wailyspace content for their own advertising.

We attempt to provide providers only with information reasonably necessary for the relevant function.

Today these providers are:

• Cloudflare, which hosts Wailyspace, its database and its file storage and delivers the site and the app;
• a Google Drive you connect yourself, when you turn on the backup feature: your workspace copies go to your own Drive;
• Discord, where the problem reports you send from inside the app, including the screenshots you attach and the e-mail address of your account, reach our team's private channel;
• our own mail server, for the e-mails Wailyspace sends you; and
• Stripe, once paid plans exist.

10. Information You Choose to Share

Wailyspace may allow you to:

• invite collaborators;
• create shared workspaces;
• share projects;
• share individual nodes;
• assign tasks;
• create sharing links;
• export information;
• make certain content public; or
• connect third-party integrations.

When you intentionally use one of these features, you instruct Wailyspace to make the relevant information available to the people or services you selected.

You are responsible for deciding who you invite and what you share.

11. Shared Workspaces

If you participate in a shared workspace, other authorized members may be able to see information including:

• your display name;
• profile picture;
• account identity;
• comments;
• task assignments;
• activity;
• edits;
• contributions; and
• content you place into that workspace.

Workspace owners or administrators may have additional permissions over the workspace they manage.

12. Legal Requirements

Waily does not voluntarily provide private user information to unrelated third parties.

However, we may disclose information if we are legally required to comply with a valid and binding legal obligation.

Where legally permitted and reasonably possible, Waily may seek to:

• verify the validity of legal requests;
• reject invalid requests;
• challenge requests that appear unlawful;
• limit unnecessarily broad requests; and
• disclose only information legally required.

Nothing in this Privacy Policy constitutes a promise that Waily will violate applicable law.

13. Security and Abuse Prevention

We may access, preserve, or disclose information where reasonably necessary to:

• prevent fraud;
• investigate unauthorized access;
• investigate an attack against Wailyspace;
• prevent malware or abuse;
• protect Wailyspace infrastructure;
• protect users;
• enforce our Terms of Service; or
• respond to a serious security incident.

We will limit such access to what is reasonably necessary for the applicable purpose.

14. Business Changes

If Waily undergoes a merger, acquisition, restructuring, financing transaction, or sale of substantially all of the Wailyspace business, information associated with Wailyspace may transfer as part of that transaction where legally permitted.

Any successor handling personal information would remain subject to applicable privacy obligations.

Where required by law, affected users will be notified of material changes to the handling of their information.

15. Data Retention

We retain information only for as long as reasonably necessary to operate Wailyspace or satisfy legitimate legal, security, accounting, payment, or operational requirements.

Account information may generally remain while your account is active.

User Content may generally remain while your account or relevant workspace remains active.

When you delete content or an account, information may remain temporarily in:

• backups;
• disaster-recovery systems;
• security logs;
• fraud-prevention systems; or
• infrastructure awaiting normal deletion or overwrite cycles.

Backup copies are removed or overwritten according to Waily's normal backup rotation and retention processes.

Certain information may need to be retained for longer where required for:

• accounting;
• taxation;
• payment disputes;
• fraud prevention;
• security investigations;
• legal obligations; or
• enforcement of agreements.

16. Account Deletion

To delete your Wailyspace account, write to us from the account's e-mail address at:

support@wailyspace.com

Deleting your account may permanently remove:

• projects;
• nodes;
• tasks;
• notes;
• attachments;
• account settings;
• private workspaces; and
• other associated content.

Information may remain temporarily in backups before being deleted through normal backup cycles.

Information that Waily is legally required to retain may remain for the required period.

17. Data Export

Where supported by Wailyspace, you may export certain projects or account information.

Where applicable law provides data-portability rights, eligible users may request an appropriate copy of their personal information.

18. Your Privacy Rights

Depending on applicable law and your location, you may have rights concerning your personal information, which may include the ability to:

• request access;
• obtain a copy;
• correct inaccurate information;
• request deletion;
• object to certain processing;
• restrict certain processing;
• withdraw consent where consent is the basis for processing; or
• request eligible information in a portable format.

Requests may be sent to:

support@wailyspace.com

We may need to verify your identity before processing a request.

19. Privacy Requirements

Waily handles personal information subject to the laws and regulations that apply to it, including applicable data-privacy requirements.

We aim to collect only information reasonably necessary for providing, securing, maintaining, and improving Wailyspace.

Nothing in this Policy is intended to limit any privacy right that users are entitled to under applicable mandatory law.

20. Users in Other Countries

Wailyspace may be available internationally.

Depending on where you live, local privacy legislation may provide additional rights.

Where mandatory privacy laws apply to Waily's processing of your information, Waily will handle applicable requests and requirements accordingly.

Information may be processed using infrastructure located outside your country.

Where legally required, appropriate safeguards will be used for international transfers.

21. Security

We use reasonable administrative, organizational, and technical safeguards designed to protect Wailyspace information.

Depending on the applicable system, protections may include:

• secure authentication;
• encryption;
• access controls;
• secure connections;
• monitoring;
• backups;
• logging;
• infrastructure security;
• limited internal access; and
• secure software-development practices.

However, no internet-connected service can guarantee absolute security.

Users are responsible for protecting their passwords, authentication credentials, and devices.

If you believe your account has been compromised, contact:

support@wailyspace.com

22. Security Incidents

If Waily becomes aware of a security breach affecting personal information, we will investigate the incident and take reasonable corrective measures.

Where applicable law requires notification to affected users or authorities, Waily will provide such notification as required.

23. Children's Privacy

Wailyspace is not designed for children below the minimum age legally permitted to independently use an online service.

Users must be at least 13 years old, unless a higher minimum age applies under the law where they live.

Where parental or guardian consent is legally required, the user must obtain it.

If we become aware that information from a child was improperly collected in violation of applicable law, we may take steps to delete that information and restrict the applicable account.

24. Third-Party Integrations

Wailyspace may allow you to voluntarily connect other applications or services.

If you choose to do so, information necessary for the integration may be transferred according to your instructions.

External services operate under their own terms and privacy policies.

Waily is not responsible for independent data practices of third-party services that users voluntarily connect.

25. Communications

We may send communications necessary to operate Wailyspace, such as:

• verification emails;
• password-reset emails;
• security alerts;
• billing notices;
• payment receipts;
• subscription notices;
• important product notices;
• account notices; and
• changes to our legal terms.

Where marketing communications are offered, applicable unsubscribe or consent controls will be provided where required.

26. Changes to This Policy

We may update this Privacy Policy if:

• Wailyspace functionality changes;
• our infrastructure changes;
• applicable laws change;
• our privacy practices change; or
• new functionality requires additional disclosures.

If a material change significantly affects how we handle your personal information, we will provide appropriate notice where required.

The latest version will show its effective or last-updated date.

27. Contact Waily

For privacy questions, account requests, data requests, billing questions, legal notices, or general support concerning Wailyspace, contact:

Waily support@wailyspace.com